Frequently Asked Questions

Find answers to the most common questions about planning your Greece holiday, booking transfers, personalized itineraries and our travel services.

✔ Swedish Travel Expert in Athens ✔ Personalized Greece Experiences ✔ Local Support Throughout Your Journey

About Azuressa

General Questions

Learn more about Azuressa, our services and how we help travelers experience Greece with confidence.

Azuressa is a travel consultancy specializing in personalized holidays in Greece. We organize private transfers, tailor-made itineraries, curated experiences and travel support designed around your needs.

Our services are designed for travelers of all ages who value organization, comfort and authentic experiences. Every trip is tailored to your preferences.

You can contact us through our contact form, email or WhatsApp. We usually reply within one business day.

Absolutely. Tell us what you would like to experience in Greece and we will create a personalized itinerary that matches your travel style.

You can contact us at any time, but for exclusive services we recommend reaching out at least three months in advance to ensure availability.

Yes. Our services are available throughout the year, depending on availability and the type of experience you would like to book.

Booking & Payments

Everything About Your Booking

From your first enquiry to your confirmation, we aim to keep the process simple, transparent and stress-free.

Simple & Transparent Booking

Once you contact us, we prepare a personalized quotation based on your request. After you approve it, you'll receive your confirmation together with all the details you need before travelling to Greece.

Simply contact us through our website or WhatsApp and let us know which service you are interested in. We will prepare a personalized quote, and once you approve it, you'll receive your booking confirmation and all the necessary details.

Yes, whenever availability allows. We always do our best to accommodate last-minute requests and will quickly let you know what options are available.

Some exclusive services require a deposit in order to secure your reservation. The required amount depends on the type of service you book. Please contact us for a personalized quotation.

Deposits secure your reservation and allow us to reserve exclusive services specifically for your trip. For this reason, deposits for these services are generally non-refundable. Refundable security deposits for rental vehicles are returned after the vehicle has been inspected and no damages are found.

Transfers

Comfortable & Reliable Transportation

From the moment you arrive in Greece until your departure, we ensure every journey is comfortable, punctual and completely stress-free.

Travel With Complete Peace of Mind

Whether you're arriving at Athens International Airport, departing from a marina or travelling across Greece, our trusted chauffeurs ensure every transfer is smooth, comfortable and on time.

Yes. We monitor your flight and your chauffeur will wait for up to one hour after your arrival. If your delay is longer, we'll contact you and arrange the best possible solution.

Yes. All of our professional drivers speak English and are experienced in assisting international travelers throughout their journey.

Absolutely. Our vehicles can accommodate groups of up to 20 passengers. For larger groups, simply contact us and we'll arrange the most suitable transportation solution.

Yes. Child seats are available upon request. Just let us know your child's age when booking so we can prepare the appropriate seat.

Yes. Our airport transfer services operate 24 hours a day, 7 days a week, ensuring reliable transportation regardless of your arrival or departure time.

Experiences & Concierge

Luxury Experiences, Tailored Around You

Looking for something beyond the ordinary? From VIP reservations to unforgettable experiences, we help you enjoy Greece exactly the way you imagine it.

Absolutely. We can combine private tours with restaurant reservations, beach clubs, sunset dining experiences and other activities to create a seamless day tailored to your preferences.

Yes. Private photography services can be arranged upon request to capture your memories in some of Greece's most beautiful locations. Additional charges may apply.

Yes. We work with trusted partners and can assist with reservations for beach clubs, fine dining restaurants and exclusive nightlife experiences, subject to availability.

Yes. We can organize private helicopter and jet services for clients seeking the highest level of comfort, flexibility and privacy. Availability depends on your travel dates.

Yes. Throughout your holiday, we're available via WhatsApp to assist with recommendations, changes to your plans or any unexpected situations.

Yes. We organize private transfers, customized itineraries and memorable experiences for bachelor and bachelorette celebrations across Greece.

Payments & Transparency

Clear Information From The Beginning

We believe a smooth travel experience starts with clarity. Every detail about your booking, pricing and payment process is explained clearly before confirmation.

Transparency At Every Step

From your first request to your final confirmation, we make sure you understand exactly what is included in your service, what the costs are and what the next steps will be. Our goal is to provide a simple and stress-free booking experience with no unexpected surprises.

Once you approve your personalized quotation, we will provide you with all payment details and the next steps required to confirm your booking. All information regarding pricing, inclusions and payment terms will be clearly explained before your service is confirmed.

No. Transparency is one of our core values. Before confirming your booking, you will receive a clear overview of the service, the total cost and what is included. Any additional costs, if applicable, will always be communicated in advance.

The payment schedule depends on the type of service booked. For some exclusive experiences, a deposit may be required to secure availability, while the remaining balance is completed according to the agreed terms. All details will be provided clearly before confirmation.

Available payment methods depend on the type of service booked. We will provide all necessary payment information during the booking process to ensure everything is simple and clear.

Business Travel

Executive Travel Solutions

Beyond leisure travel, Azuressa also supports businesses, executives and corporate clients with reliable transportation and personalized travel services across Greece.

Business Travel, Simplified

Whether you're visiting Greece for meetings, conferences, corporate events or executive travel, we ensure every journey is organized with the same attention to detail, punctuality and discretion that defines all of our services.

Yes. We provide executive chauffeur services, airport transfers, transportation for corporate events and personalized travel planning for business travelers throughout Greece. We also offer our annual Business Travel Subscription for companies requiring frequent transportation and dedicated travel support.

Still Have Questions?

Let's Plan Your Greece Holiday Together

If you couldn't find the answer you were looking for, we're always happy to help. Whether you need a private transfer, a personalized itinerary or simply some local advice, feel free to get in touch. We'll help you plan a seamless and memorable holiday in Greece.